Política de reembolso
Returns & Refund Policy
At Varlen, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions below.
Return Window
Customers may request a return within 14 days after receiving the product.
Eligibility for Returns
- The item must be unused and in its original condition.
- The item must be returned in the original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Personal care items
- Intimate products
- Gift cards
- Final sale items
Refund Process
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Products
If you receive a damaged or incorrect item, please contact us immediately at supportvarlen@gmail.com.